After 2 months of Large Scale of Social Distancing (PSBB) in Jakarta, as we don’t do lock down, the phase of New Normal (the governor prefers to call it PSBB transisi (Large Scale of Social Distancing in transition) finally begins this June. The number of COVID-19 cases in Indonesia’s capital is far from of slowing down. Yet at the same time, financial recovery has to be done immediately.
Reopening activities with strict health protocols to lessen the virus spread seems to be the best option to balance health and economic concern. After places of worship, outdoor activities, stores and restaurants in shophouses re-operate from the first week of June, shopping malls finally get their turn starting from June 15.
The first shopping mall I visited after PSBB is Pondok Indah Mall in South Jakarta. Its reopening signifies that life will never be the same as that before the pandemic, at least until the vaccine is available for public.
The are 7 things I notice about new normal at the mall in Jakarta:
METAL DETECTOR VS THERMOGUN
Those days, checking visitors and their cars with a metal detector is a common practice for safety against terrorist attacks. Nowadays, thermogun is a new tool for decision making as anyone with a body temperature over 37.3 degrees celcius is not allowed to enter the mall.
If you are behind the wheels, security officials with even “shoot” you twice: before taking a parking ticket and entering the building. The practice occurs in Pondok Indah Mall, but it probably doesn’t happen in other shopping malls.
Metal detectors are still in their hands, but their role tends to be just a formality, not as strong as thermoguns. Mostly I get shot (with a thermogun) and scanned (with a metal detector), but sometimes I skip the scan part (simply because the security skips it, not that I get rid of it) and only get shot.
HAND SANITIZER AND WASH BASIN
Yep, hand sanitizer and wash basin are partners in crime with thermogun. Shopping malls are more hygienic in the midst of pandemic than hospitals prior to pandemic. Speaking of which, the basin has a new version that no one would ever think of unless COVID-19 strikes, where the main switch is on the foot pedal.
This probably reminds you of a sci-fi movie. Simply wave your hands in front of the light sensor to open the door. How cool is that? Nonetheless, the interior remains the same since you still need to press, aka touch, the button to the destined floor. I’m expecting to see foot pedals inside the elevator, but they’re not available at Pondok Indah Mall. This probably a silly obsession, but I hope I can find them somewhere in Jakarta.
SLOWING DOWN TRAFFIC
In fact, we are facing 2 types of terrorist: human and virus. Although (human) terrorists haven’t been a distant memory yet, it is proven that we fear virus much more than terrorists. After terrorist attacks, public places are usually more quiet for a day or 2, then it will be back to normal. Nonetheless, COVID-19 threads last much longer (only God knows when they will end) and people think twice before blending with the crowds.
NOBODY’S SMILING AT YOU
There’s a saying that eyes are the window of the soul. And from now on, you need to count on this even more, especially when everyone in the city must use a face mask in public places. You won’t see whether someone is smiling or grumpy by looking at his or her lips, but the eyes won’t lie.
KEEP THE DISTANCE AND 50% OCCUPANCY
It is compulsory to put cross signs on chairs, tables, escalators and arrow signs on the floor in all retail stores to remind visitors to keep the distance. The occupancy of each store is only 50% from its actual capacity to avoid more spread of the virus. In some way, this new normal habit is a blessing in disguise for introvert and anti-social people.
In line with avoiding more crowds, operational hours at the stores have changed a bit, as they are closed 1 to 2 hours earlier than normal. Some stores operate from 11 am to 8 pm, some from 10 am to 9 pm.
EMPLOYEES WEARING FACE SHIELD AND MASK
Once you pass the (mall) entrance door, enter any shops and restaurants, the staffs will greet you with new uniform standard, face mask and face shield, as it is part of the new SOP from Pondok Indah Mall. I believe that other shopping malls have more or less the same regulation.
I guess the only thing we can do is to get used with new normal life until there’s a cure for covid-19. Stay save and healthy!
What changes do you notice after new normal life in your city, especially at shopping malls?